Multi-Framework Implementation of the Problem Management Process

Many different information technology frameworks have been proposed to assist organizations implementing technology. However, these are complex, difficult implement, and overlap with one another making their simultaneous implementation even more accomplish by organizations. This study proposes develop an overlapless maturity model that helps deal the aforementioned problems. The was applied evaluated experts at five approach recognized as useful, complete, helpful in a multi-framework problem management (PM) experts. research provides contributions for academics since it distinguishes itself from existing studies body of knowledge is baseline further investigation.